What is Loupe's Expected Shipping Timeframe?
Based on the expectations Loupe sets with our customers, we have specific expectations around the timeframe of packaging and shipping of purchases. This timeframe is as follows:
Tracking Information - This should be entered into Loupe's system within 3 business days of the break occurring
Shipment - This should occur no later than 3 business days after the break or individual sale has occurred.
Any delays or extraneous circumstances should be communicated to your customers. If this is not possible, you should send a note to Russell, so that Loupe's Support is prepared to handle and reassure customers as necessary.