Streams can be scheduled up to one week ahead from the iPhone app. Scheduled streams have a 30-minute grace period after their start time. If you'll miss that window, reschedule before it expires.
How to schedule from the iPhone app.
1. In the Loupe app, tap Set Up a Stream.
2. Choose whether you wish to stream using OBS, or via the Loupe App
3. Configure your stream (such as importing your inventory — see the Inventory Management article).
4. Tap Save for Later at the top of the screen.
5. Set the stream title, date, and time. You can also import or add inventory now to make items available for pre-sale.
The 30-minute grace period: A scheduled stream drops off the watch feed if 30 minutes pass without you going live or rescheduling. If you know you'll be late, reschedule before the window closes by tapping the stream and selecting Save for Later with a new time. If you've already dropped off the watch feed, recover by rescheduling from the Online Shop Portal.
Need to schedule more than 7 days out? That's available case-by-case for larger events. Reach out to your Partner Success Manager and they'll evaluate.
Best practice: Buyers treat your stream schedule like a TV schedule — they show up when you said you'd be on. Reschedule any time the plan changes so they trust the calendar.